Refund & Return Policy

Return & Exchange Policy

Shop with confidence at Realitywebsites — eligible items may be returned within 30 days of delivery, and refunds are processed back to your original payment method within 14 business days. This policy clearly outlines how Realitywebsites Shop LLC handles returns and exchanges to ensure a smooth and transparent experience.

Buy with Confidence at Realitywebsites
Customer satisfaction is our priority. If your order doesn’t meet your expectations, you may return it within 30 days of receiving it. Once your return is approved and processed, a refund will be issued to your original payment method within 14 business days.

Quick Facts

• Return window: 30 days from delivery

• Condition: Items must be unworn, unwashed, with original tags and packaging. Proof of purchase is required.

• Return shipping: Customers are responsible for return shipping unless Realitywebsites sent a defective or incorrect item — in these cases, we cover the cost.

• Refund timing: Refunds are issued within 14 business days after approval. Banks may take an additional 3–5 business days to complete posting.

• Exchanges: Only available for items that are defective, damaged, or incorrect. For size or style changes, please return the item and place a new order.

How to Request a Return — 3 Easy Steps

1. Email us: Send your request to support@realitywebsites.com. Include your full name, order number, reason for return, and a screenshot of your order details.

2. Provide evidence (if applicable): For defective, damaged, or incorrect items, include clear photos or a short video to speed up approval.

3. Ship the item: We will issue a Return Authorization (RMA) and provide the return address. After the item is received and inspected (typically within 72 hours), we will confirm and process your refund.

Why This Policy Benefits You

• Transparent & Simple: Clear guidelines with no hidden terms.

• Fast Processing: Most returns are reviewed within 72 hours after arrival.

• Customer-First: If the mistake is ours, we cover all associated costs.

• Shop Confidently: Try items at home and return those that don’t meet your needs.

Common Questions

Q: Can I exchange for another size?
A: Exchanges are only available for defective or incorrect items. For size or style preferences, return the item and place a new order.

Q: Who pays for return shipping if the item doesn’t fit?
A: If the return is due to preference, the customer pays. If the issue is our mistake, Realitywebsites covers the shipping cost.

Q: How long does it take to confirm my return?
A: We normally inspect and confirm returns within 72 hours of receiving them.

Q: What if my refund hasn’t arrived after 14 business days?
A: Check with your bank or payment provider first. If the refund is still missing, contact us at support@realitywebsites.com for assistance.

Notes & Exceptions

• Final sale items: Non-returnable.

• Custom/personalized items: Non-returnable unless defective.

• Proof of defects: Photos or videos help us verify issues quickly.

Need Help?
For returns or questions, contact us at support@realitywebsites.com. Our support team is here to assist you.

Business Information

• Store Name: Realitywebsites

• Business Name (LLC): Realitywebsites Shop LLC

• Business Address: 1125 Avenue Of The Oaks Unit 504S, Sparks, NV 89431, United States

• Email: support@realitywebsites.com